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I had not expected an online store to be so helpful.

Lamps and lamppost have arrived safely and they look really good. Thank you for the great customer ...

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By David L

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Terms & Conditions

Terms & Conditions

Please read all Lumentec Lighting terms & conditions information carefully

These terms and conditions of sale apply to all contracts of sales entered into by Lumentec Lighting, unless amended in writing and signed by an officer of the seller. Your continued use of Lumentec Lighting constitutes acceptance of all terms and conditions listed within this Terms & Conditions page, and or any other terms page published on our site in conjunction with website usage or product purchase.

If you do not agree with partial or all of the terms listed within the terms and conditions pages or any other terms page listed on Lumentec Lighting, you must discontinue the use of our web site immediately and cease product purchase.

Any information listed within Lumentec Lighting should not be regarded as a substitute for educational, professional legal or financial advice. Information provided within should be considered as a guide only. Each reference to Lumentec Lighting throughout this and/or any other terms and conditions page on this web site, refers to the web site, company/business, all directors and/or employees.

Any educational references both direct and indirect mentioned throughout Lumentec Lighting are for a guide only and in each case further information should be thoroughly investigated through each corresponding professional association before engaging in any decisions or actions resulting from information provided.

Copyright Information

All subject matter on or accessible from Lumentec Lighting is subject to copyright. Apart from fair dealing permitted by the Copyright Act 1968, Lumentec Lighting allows visitors to the site permission to download copyright material for private purposes only. For reproduction or use of Lumentec Lighting copyright material beyond such use, written permission must be obtained directly from Lumentec Lighting or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.

Limitation of Liability

Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, Lumentec Lighting, its directors and/or employees:

> Excludes all conditions and warranties implied into these Terms;
> To the fullest extent permitted by applicable law, is not liable to you or anyone else for any loss or damage, however caused (including negligence), which may be directly or indirectly suffered, in connection with use of this web site; and

> Excludes liability (whether that liability arises under contract, tort (including negligence) or statute) for any special, indirect or consequential loss or damage (including without limitation loss of revenue and loss of, or damage to, data) suffered or incurred in connection with this web site. Without limiting the general disclaimer, Lumentec Lighting, its directors and/or employees:
> Makes no warranty as to the completeness or accuracy of any material or as to its merchantability or fitness for a particular purpose. Lumentec Lighting is not liable to you or anyone else if errors occur in the information on this web site or if that information is not up-to-date;
> Will not be liable for disruptions to this web site; and
> Is not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this web site or an external site. You must take your own precautions to ensure that whatever you select for use from this web site is free of viruses or anything else that may interfere with or damage the operation of your computer systems.

Lumentec Lighting, its directors and/or employees accepts no responsibility for actions in full or in part by any external business parties or services referenced and listed or mention in full or in part on any page of the Lumentec Lighting site. Lumentec Lighting is not liable for any untrue or incorrect information provided by any party commenting or adding content to the web site, who are not employees. Lumentec Lighting highly recommends that any consumer considering engaging in business with advertised educational service, they request proof of business and or educational certification or proof of qualifications.

Lumentec Lighting is not liable based on any information added to the web site by people not employed by Lumentec Lighting

Third Party Advertising

Lumentec Lighting has a number of different advertisements on various pages throughout the entire site that contain links to external web pages. Lumentec Lighting, its directors and/or employees are not liable for any linked web site or activity conducted by external parties linked to Lumentec Lighting through advertisements in any way. When you link to any external site via Lumentec Lighting, you are leaving our site and do so at entirely your own risk. Advertising links and or advertising listed on our pages do not imply recommendation or endorsement by Lumentec Lighting or employees relating to our site.

Linking to Lumentec Lighting

Lumentec Lighting encourages third party businesses to link directly to our site and or information contained on our pages.

Qualified Electrical Installation - Limitation of Liabilty

Except where to do so would cause any part of these Terms to be illegal, void or unenforceable, Lumentec Lighting, its directors and/or employees:

- will not be held responsible or accept any such responsibility in relation to electrical installation or modification of any of any of its products or associated fittings purchased either through Lumentec Lighting or any associated sale outlet. All electrical installations and modifications MUST be conducted by a qualified electrician - The installation method must adhere to Australian standards and lies solely the responsibility of the Electrical professional installing the equipment. Incorrect installation and/or modification of any Lumentec Lighting supplied product can cause incorrect operation as well as serious harm possibly resulting in death to the person conducting the installation or modification. Incorrect electrical installation can cause electrical shorting and fire resulting in loss of property and/or life. Please make sure ALL electrical work is conducted by a Qualified Electrician who adheres to and accepts all responsibility for Australian Standards in electrical installations.

Online Store Shipping and Delivery Terms

Lumentec Lighting dispatches goods both Australia wide and internationally. Orders are dispatched within 2 business days of the purchase order being received and shipping times are estimated at between 3-10 business days depending on your location within Australia or overseas country and shipping method chosen. Shipping costs are directly influenced by the size and weight of the product/s purchased and your location; exact shipping costs are calculated during the shopping cart process and will be added to the order total before checkout - you will be given a choice of Australia Post standard or express post shipping methods. Australia Post returns a quote through our online store based on the items added to the shopping cart. All transactions processed through the Lumentec Lighting online store are processed in AUD (Australian Dollars) and include GST.

Online Store - Terms of Sale

All Lighting Products remain the property of Lumentec Lighting until they have been fully paid for by you. We are not required to deliver any product to you until payment has been received in full. We do not have any liability to you arising from the supply of our products to you, except that we shall provide you with a refund or replace products for you if there are any defects. All warranties and representations are otherwise fully excluded to the extent allowed by law.

Product Availability

Lumentec Lighting is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Loss or Damage in Delivery

Shortages and/or damages in transit must be clearly stated by the customer on the delivery note at the time of delivery. Lumentec undertakes to investigate, and credit where appropriate. Where shortages and/or damages are not apparent at the time of delivery, the customer must notify Lumentec, in writing, within three (3) working days of receipt of delivery. Lumentec undertakes to investigate and credit whether appropriate.

Refund and Exchange Policy

Lumentec Lighting have gone to great lengths to ensure the light products and relating accessaries are of the highest quality, however if you are not happy with your purchase, please send us the notification of rejection in writing and return the item undamaged within 7 days and we will provide a full product refund with store credits (store credits will be valid for one year, delivery costs excluded). If you fails to notify us in writing of your rejection, and the reasons therefore, within this period, you will be deemed to have accepted such consignment.
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